Visited the store today on 5/10 and had an absolutely horrible experience. The staff was not pleasant, giving me not such a nice look as I walked in and not greeting me either, like I listened to them greet every other customer that walked in after me. The person that appeared to be the manager or the leader of the staff was very rude and acting inappropriately by screaming at a staff member while there were a good number of customers in the store, and all of us looked at each other questioningly and a little scared for the poor girl. If you want a good Francesca's experience, try the one at Willowbrook mall: staff is much better there.
I used to go to the willowbrook location. The staff is wonderful but the same thing happened with the manager there! She not only yelled at one the girls that was helping me but spoke down to her. Made me regret I asked for help. Guess it's the company culture. Too bad because I kind of like their merchandise but wouldn't shop there again.
First off, I love Francesca's. I've been shopping there for years. I bring the kids every other Saturday. I just bought the Chambong for my cousin at the GSP. I hope he likes it (I know I do!). :~)
always a fun time visiting the store, the jewelry is always unique and interesting. One of the employee's kerri was very helpful in assisting me to find the perfect necklace
Francesca S is a US Shoe Store based in Paramus, New Jersey. Francesca S is located at 1 Garden State Plaza #2131, Paramus, NJ 07652, USA.
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