Be aware everyone!!! Garden states plaza store They don’t issue return, even I called the company. The company told me I am able to make a return!!!! I bought 18k necklace and earrings two days ago, but the earrings have large post that irritates my ears a lot. Even I love the matching earrings but I have to return them. When I try to make a return in the store, the whole “ no return” episode started, all sales people are no longer nice(cold face) tell me it’s discounted item,so no return!! It’s Black Friday deal, I didn’t ask for the discount. They told me it’s on the back of the receipt. I read it, nothing state clearly no return for holiday deal. I Talked to the sales who sold me the earrings, she said: you have to make sure you want it then buy it, nothing they can do! What a impressive customer service!!!
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Tous is a US Jewelry Store based in Paramus, New Jersey. Tous is located at 1 Garden State Plaza Blvd, Local T19A, Paramus, NJ 07652, USA.
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