if i can give this store a ZERO, i totally would! the girl there... idk her name but she was wearing a bright red lipstick and she had terrible yellow highlights on her hair. she was so rude and just threw the bag at the counter pretty much tossed it. I really wanted to say something to her. she should be fire. seriously, giving me dirty look when i was a paying customer!!! ppl like her should not be in the retail industry.
I LOVE this particular Pandora store! I recently went in to purchase a few charms for my wife's bracelet. The manager-Alyssa-was wonderful. She greeted me the minute I walked into the busy store, and she was working with another gentleman. She gave each of us (as well as several other guests who did not seem to need as much help as we did), her undivided attention. She asked me questions about my wife's taste (she loves Disney), I ended up buying 5 charms and if I had not gotten the service that I received I probably would not have bought any. I had bought something at this store once before and also received great service. This manager was the best though-so nice and helpful. Will definitely recommend this store to others. Thank you Pandora for having such terrific sales people like Alyssa, my wife was very happy with her charms.*****stars
Made me wait an hour just to tell me they didn’t have the ring I wanted. So I suggested another one I wanted they also didn’t have it. Looking too see if they had the ring took not even a minute. I dont understand why they couldn’t tell me if they had it in stock from the beginning so u didn’t have to waste my time waiting. The lady also seemed very done with me and wasn’t super friendly/ helpful.
Rude employees, I was in to buy my daughter a charm bracelet, I walked in and wanted to look around first. I was greeted and asked if I wanted any help. I politely said no thank you I want to look around first. She proceeded to stand over me while Im looking Around I picked up a charm bracelet kit, and she said that's 375$! like I couldn't afford it. I put the box down. I Look around a little more and instead of looking at the charms I kept thinking. Wow that was so rude, so instead of saying anything back to her because I didn't want to start a fight with her. I decided I would never go back or buy anything from pandora. Before what I thought look beautiful, now looks like cheap trash.
Pandora is absolutely my favorite store.. but walking into this location was very disappointing. The customer service was TERRIBLE. You’re not greeted when walking in nor asked if you need any assistance. They were very rude in assisting me with an exchange of my bracelet.. and I went to willowbrook Pandora and they were more than happy to assist me. It’s very sad when you go in a place thinking you’ll come out with what you need, and you end up leaving sad because you were not helped the way you should have been. This is not the first time I’ve heard negative reviews about this location and I really wish it improved, because so many people love pandora. And should be treated with respect..
Pandora Jewelry is a US Jewelry Store based in Paramus, New Jersey. Pandora Jewelry is located at One Garden State Plaza Blvd #1180, Paramus, NJ 07652, USA.
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